All individuals within an organization take on significance as they represent the organization to the outside world and as they interact within the organization.
Their personal motivation and self-image are key to how they perform, respond, and lead.
Miscommunications cost business and industry millions each year.
Becoming an effective communicator can be learned. It takes understanding of human behavior and communication styles. Effective communication is a dynamic process that offers long-term dividends for the life of your company.
Successful salespeople are self-motivated, focused, and have crystallized goals.
They enjoy interacting with people and understand the importance of the desire to be of service. In addition, they know the "basics" of professional selling.
Strategic leadership is the ability to lead an organization.
A strategic leader is able to define and develop the purpose of the organization, the key strategies, the optimum structure, the right people in the right roles, and the most effective processes for the organization to succeed.
